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From179US$ /night
Check-in
19Mar2026Select date
Check-out
20Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida America 41, Madrid, Spain, 28028
-
Near El Retiro Park
Great
8.4
8.4
/10
3.6
4.1
/5

Guests of the 5-star Hotel Puerta America Madrid can easily reach the Torres Blancas, located about a 5-minute walk away. The hotel features a safe deposit box and 24-hour security along with a restaurant.

Location

Prado National Museum is 3.5 km away, and the room Royal Palace of Madrid is 4.5 km from this hotel. The property stands a stone's throw from Cartagena tube station.

The Puerta is situated nearly a 25-minute walk from the football Santiago Bernabeu Stadium, and Intercambiador de Avenida de America bus station lies nearly 5 minutes away by car.

Atocha train station is within 6 km of the hotel and Adolfo Suarez Madrid-Barajas airport is a 27-minute drive away.

Rooms

Looking onto the city, some rooms at this accommodation offer sound-proof windows furnished with a study desk. Along with an electric kettle, they also have cable channels to keep you entertained. The private bathrooms feature bathrobes.

Eat & Drink

Observatory is one of the 3 in-house restaurants.

Leisure & Business

Hotel Puerta America goes the extra mile to provide guests with fitness classes to help them stay fit.

“The hotel stands out with its concept of having each floor designed by a different architect, an intriguing approach that is visually striking. Located close to the Salamanca neighborhood and with easy access to transport links, it balances quiet surroundings with city accessibility. In my view, this property makes a bold statement, but might appeal more to those prioritizing design over conventional luxury.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Hotel Puerta America offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Space Club by Zaha Hadid
2 persons
270 sq. feet 
1 Double bed
Heating
Bathtub
Junior Suite Executive Lounge Access
2 persons
485 sq. feet 
1 King-size bed
Heating
Air conditioning
Executive Suite Executive Lounge Access
2 persons
650 sq. feet 
1 Double bed
Heating
Bathtub
Deluxe Room
2 persons
270 sq. feet 
1 Double bed
Heating
Air conditioning
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Price and Room Availability Calendar

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Facilities

Hotel Puerta America offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service

Dining

  • Restaurant
  • Cafe

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Heating
  • Soundproofed rooms
  • In-room desk

Bathroom

  • Private bathroom
  • Free toiletries
  • Toilet

Media

  • Cable/ Satellite television
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Dining Onsite

Hotel Puerta America offers a rich tapestry of dining options that celebrate Spanish and Mediterranean flavors. From intimate settings featuring stunning vertical gardens to vibrant terraces perfect for family gatherings, each venue invites guests to indulge in authentic culinary experiences while soaking in stylish atmospheres.
Hotel Puerta America Madrid Restaurant photo The hotel's lobby
Hotel Puerta America Madrid Restaurant photo The restaurant
Hotel Puerta America Madrid Restaurant photo The interior of the restaurant

The Observatory

Spanish
Ambiance
Modern, Romantic
Key Offerings
Dine amidst one of the largest vertical gardens in Europe while savoring exquisite seafood products. The spectacular marble bar and wide glass windows enhance the experience of seeing and being seen.
Reservation
Recommended
Thursday to Saturday, 20:30 - 23:30

Karrara Terrasse

Spanish
Ambiance
Family friendly, Modern
Key Offerings
This vibrant terrace offers a welcoming space for lunch and dinner, serving a delightful range of Spanish dishes that cater to all dietary preferences including vegetarian, vegan, gluten-free, and dairy-free options.
Reservation
Not needed
Daily, 13:00 - 23:00

Lobby & Bistró

Mediterranean, Spanish
Ambiance
Family friendly, Modern
Key Offerings
Enjoy high tea or cocktail hour in a dynamic atmosphere, where a blend of Mediterranean and Spanish flavors come to life. Perfect for gatherings or casual dining experiences.
Reservation
Not needed
Lunch, Dinner, High tea, Cocktail hour

Hotel Puerta America Location

Avenida America 41, Madrid, Spain, 28028
Map view
Avenida America 41, Madrid, Spain, 28028
Nearby
Numero Numero 2 Esquina Con Avenida de America Numero 37 Calle Corazon de Maria
Torres Blancas
500 ft
Restaurants
Karrara Terrasse
200 ft
Avenida de America 41
El rincon dela Rodriguez
400 ft
Calle Corazon de Maria No 6
El Almacen
700 ft
Calle Corazon de Maria 43
Vila Brasil
1300 ft
1 Calle Puenteareas
Restaurante el Molino Viejo
700 ft
Calle Corazon de Maria 32
El Reblochon
1200 ft
Calle Clara del Rey 24
Lai Fusion Food
1400 ft
Clara del Rey
Explore Madrid
Explore Madrid Near Hotel Puerta America
Top Attractions
Activities
Dining
Entertainment
Santiago Bernabeu Stadium
Santiago Bernabeu Stadium
25 minutes' walk
Home to Real Madrid, this iconic stadium offers guided tours showcasing its rich history and impressive architecture.
Plaza de Toros de Las Ventas
Plaza de Toros de Las Ventas
30 minutes' walk
Famous bullring with stunning architecture; catch a bullfighting event or tour the museum detailing its history.
Museo Sorolla
Museo Sorolla
30 minutes' walk
Art museum in the home of painter Joaquín Sorolla, showcasing vibrant works and delightful gardens.
El Retiro Park
El Retiro Park
35 minutes' walk
A lush urban park perfect for strolls, boating, and picnics, featuring beautiful sculptures and a picturesque lake.
Discover the local attractions near Hotel Puerta America
Explore notable sites near Puerta America Madrid that offer unique experiences for guests
Great for experiencing local tapas culture: Calle Ponzano
Ideal for architectural appreciation and cultural events: Cybele Palace
Best for art enthusiasts and history lovers: Museo Lazaro Galdiano
Perfect for leisurely walks and outdoor relaxation: Parque del Retiro
Well suited for educational visits and nature exploration: National Museum of Natural Sciences
Ideal for art appreciation and curated exhibits: Museo Nacional Thyssen-Bornemisza
Works well for picnics and scenic outings: El Retiro Park
Great for social gatherings and historical exploration: Plaza Mayor
Perfect for history buffs and artifact discoveries: National Archaeological Museum
Best for outdoor activities and leisure: Berlin Park
Bike Rental at Retiro Park
35 minutes' walk
Rent a bike and enjoy the scenic paths of Retiro Park, a great way to relax and get active amidst nature.
Spa Day at SenSpa
10 minutes' drive
Indulge in relaxation with spa treatments and wellness options, just a short drive away for soothing experiences.
El Almacen
El Almacen
3 minutes' walk
A cozy spot serving delicious Spanish dishes. Try their paella and don't miss the warm ambiance.
Karrara Terrasse
Karrara Terrasse
1 minute' walk
Offering Mediterranean flavors with a lovely terrace view, ideal for casual dining and fresh ingredients.
Discover dining options near Hotel Puerta America
Check out dining options near Puerta America Madrid that cater to diverse tastes and preferences
Perfect for refined dining and elegant ambiance: The Observatory- Hotel Puerta America 5*
Great for casual meals with a lively atmosphere: Karrara Terrasse
Ideal for traditional cuisine and cozy dining: El Reblochon
Well suited for enjoying drinks and tapas: Marmo Bar
Suited for relaxing evenings with light bites: St. Moritz Bar
Best for authentic local dishes and friendly service: El rincon dela Rodriguez
Perfect for seafood lovers and casual dining: Restaurante Rias Bajas
Ideal for enjoying Sicilian flavors and family meals: Trinakria
Teatro La Latina
10 minutes' drive
A charming theater known for its diverse performances. Check the schedule for family-friendly shows and events.
The Madrid Jazz Cafe
20 minutes' walk
Live music venue featuring jazz and blues, ideal for couples looking for nightlife and a relaxed vibe.
Getting around
City Centre
Madrid6 min  ·  2.3 mi
Airports
Madrid-Barajas Adolfo Suarez International Airport (MAD)28 min  ·  11.4 mi
Train
Chamartin Station6 min  ·  2.3 mi
Underground
Cartagena4 min  ·  1000 ft
Prosperidad8 min  ·  2000 ft
Bus
Bus stop22 min  ·  8.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 26 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 30 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2008
Number of floors:
14
Number of rooms:
315
Property is also known as
madrid puerta america
hotel puerta america madrid
puerta america madrid
puerta america hotel madrid
silken puerta america madrid hotel

Reviews and Ratings

Feedback about Hotel Puerta America from previous guests about their experience.
Review score
Based on 2317 verified reviews
8.2/10
Great
84%
Recommend
Breakfast
8.2/10
Cleanliness
8.8/10
Comfort
8.7/10
Facilities
8.5/10
Free Wi-Fi
8.5/10
Location
8.1/10
Paid Wi-Fi
7.6/10
Staff
9.1/10
Value for money
8.1/10
Pros
Spacious room
Professional staff
Unique design
Cons
Old furniture
Unwelcoming receptionists
Expensive bar
Guest reviews
based on 2317 reviews
8.2/10
based on 3216 reviews
4/5
based on 7571 reviews
8.4/10
Sophia from Greece
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed:December 01, 2025
9.0/10

a beautiful stay

spacious roomclean bathroomunique design
the room was very spacious. it was super clean. the bathroom felt huge and clean too. i loved the view from the room, with those clay tennis courts across the street. the design throughout the hotel felt unique and modern.
the hotel location is north of the city center.
Service
9/10
the staff seemed professional and very friendly. they helped make the stay memorable. i really appreciated their dedication and the care they provide to hotel guests to make them feel welcomed.
0 Helpful
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Eva from Germany
Business traveller
Deluxe Room
3 nights in October 2025
|
Reviewed:November 16, 2025
8.3/10

design driven stay

good size bathcomfy beddecent viewodd size
i stayed on the seventh floor. a good size bath was available. i loved the electronics in the room for controlling everything like ac, blinds, lighting, and tv. the bed was super comfy and offered decent view.
i found the hotel interesting though design seemed more important than function. the room was odd size. i saw odd features making it difficult for me to use. there wasn't much space to work outside the bar.
Facilities
8/10
the hotel has breakfast available. the fitness room is small, but it provided some options for exercise. the pool was there, but it was disappointing given what i expected based on other reviews.
Service
9/10
the staff was very professional. they brought a kettle and tea to my room. free water was given to me upon arrival. room service seemed nice and available.
Rooms
8/10
the room has electronics to control things. a super comfy bed was there. the view from my room was decent. the bathroom had good size.
0 Helpful
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Penelope from Greece
Couple
Deluxe Room
3 nights in October 2025
|
Reviewed:November 11, 2025
8.0/10

Interesting Architecture, Some Misses

metro stationprofessional staffgood breakfasteasy access
The hotel features an unusual room theme on each floor. Breakfast offered many options and tasted good. The staff members were friendly and also professional. The location provides easy access to the center because of a nearby metro station.
I was on the first floor, and it was noisy. My room had only one plug socket that fit an adaptor, and it was in the bathroom. Drains in the bathroom also emitted a bad odor.
Rooms
8/10
The room included a minibar and a safe, both useful. The climate control worked fine, it maintained a constant temperature. I did noticed the bathroom had a rainfall shower head and provided toiletries.
0 Helpful
|
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nathaniel from united kingdom
deluxe room
3 nights in May 2025
|
Reviewed:June 20, 2025
8.4/10

quirky stay near the metro

cute staffquiet roomshort tripunadjustable shower
The staff were cute. the room was clean and quiet. I stayed three nights. i took ubers to plaza mayor, a 15-minute trip. the weather was chilly, so i did not check out the pool.
i was on the first floor and the room was quirky, but the only plug socket that fit an adaptor was in the bathroom. the shower wasn't adjustable, and the bathroom floor got soaked. the drains smelt.
Rooms
8/10
the room included all-white decor and lovely curves. it literally was all white. i had a deluxe room. it worked really well.
Service
9/10
reception service was efficient. the staff were so nice. they were welcoming, and helpful. i was pleased with the level of attention.
Dining
8/10
i did not dine extensively, but there are many restaurants and cafes a short walk away. the downstairs restaurant offered a limited menu. breakfast was fresh and very tasty.
Location
9/10
the location is more residential. it's close to a metro. i used it to go to the football stadium. some nice restaurants are nearby.
Facilities
8/10
the pool space looks fun. it seems like a great spot to spend a few hours. the rooftop bar and restaurant were closed. this was disappointing
0 Helpful
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FAQs
About Hotel Puerta America
What is the distance from Hotel Puerta America to the nearest metro station?
Cartagena Metro Station is located just 200 meters from the hotel.
How far is Hotel Puerta America from Adolfo Suarez Madrid-Barajas Airport?
The hotel is approximately 20 km from Adolfo Suarez Madrid-Barajas Airport.
What are the check-in and check-out times at Hotel Puerta America?
Check-in is available from 15:00, and check-out is by 12:00.
What dining options are available at Hotel Puerta America?
The hotel features three on-site restaurants serving Spanish and Mediterranean cuisine, including The Observatory.
Is breakfast served at Hotel Puerta America?
Breakfast is available at an additional charge of 30 EUR.
What fitness and wellness amenities are available at Hotel Puerta America?
Guests can enjoy a fitness center and a seasonal outdoor swimming pool.
Which languages are spoken by the staff at Hotel Puerta America?
The staff speaks multiple languages to accommodate international guests.
What nearby attractions can guests visit from Hotel Puerta America?
Nearby attractions include the Prado Museum (approximately 3 km), the Salamanca neighborhood (0.5 km), and Bernabéu Football Stadium (about 3 km).
What amenities do the rooms in Hotel Puerta America feature?
Rooms include Wi-Fi, flat-screen smart TVs with Chromecast, air conditioning, and complimentary tea and coffee-making facilities.
What entertainment options are available at Hotel Puerta America?
Guests can relax at the Skynight Lounge and the Marmo Bar, known for cocktails and stunning views.
Does Hotel Puerta America provide business services?
The hotel features meeting facilities suitable for business travelers.
What is unique about the design of Hotel Puerta America?
Each floor of the hotel was designed by a different world-renowned architect, providing a unique aesthetic experience.

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