What is the distance from Hotel Puerta America to the nearest metro station?
Cartagena Metro Station is located just 200 meters from the hotel.
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Hotel Puerta America, Madrid
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Key details
About the Hotel
Avenida America 41, Madrid, 28028,
- Near El Retiro Park
Great
8.4
8.4
3.8
4.2
Located a mere 1.6 km from the Lazaro Galdiano Museum, the 5-star Hotel Puerta America Madrid is about a 5-minute walk from the Torres Blancas. The hotel is 2.1 km from the football Santiago Bernabeu Stadium and invites guests to one of the 3 onsite restaurants.
Location
This Madrid hotel lies in Chamartín with upscale boutiques and bistros, within a few blocks of Avenida America. The Puerta America stands 250 m from Cartagena tube station.
Staying at the property, you can also enjoy natural sights such as the vast 19th - century El Retiro Park, which is 3 km away.
This hotel is within 5 minutes' walk of Avenida de America-Corazon de Maria bus stop and 4.4 km from Atocha train station in Madrid.
Rooms
Equipped with a laptop safe, some of the 315 rooms feature sound-proof windows along with a study desk. Guests can make use of an electric kettle, and relax with cable channels. Private bathrooms include nice touches such as dressing gowns. Guests can also enjoy city views.
Eat & Drink
Hotel Puerta America features Observatory restaurant.
Leisure & Business
The onsite leisure experience includes an outdoor swimming pool, a fitness centre.
“The hotel stands out with its concept of having each floor designed by a different architect, an intriguing approach that is visually striking. Located close to the Salamanca neighborhood and with easy access to transport links, it balances quiet surroundings with city accessibility. In my view, this property makes a bold statement, but might appeal more to those prioritizing design over conventional luxury.”
Select your room type
Hotel Puerta America offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe Room2 persons25 sq. feet1 Double bedAir conditioningHeatingroom details
- Space Club by Zaha Hadid2 persons25 sq. feet1 Double bedAir conditioningBathtubroom details
- Junior Suite Executive Lounge Access2 persons45 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
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Check-in/ Check-out
Facilities
Hotel Puerta America offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
Dining
- Restaurant
- Cafe
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Paid babysitting/ Child services
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Heating
- Soundproofed rooms
- In-room desk
Bathroom
- Private bathroom
- Free toiletries
- Toilet
Media
- Cable/ Satellite television
Show more
Dining Onsite
Hotel Puerta America offers a rich tapestry of dining options that celebrate Spanish and Mediterranean flavors. From intimate settings featuring stunning vertical gardens to vibrant terraces perfect for family gatherings, each venue invites guests to indulge in authentic culinary experiences while soaking in stylish atmospheres.
Location
Avenida America 41, Madrid, 28028,
Explore Madrid
Explore Madrid Near Hotel Puerta America
Santiago Bernabeu Stadium
25 minutes' walk
Home to Real Madrid, this iconic stadium offers guided tours showcasing its rich history and impressive architecture.
Plaza de Toros de Las Ventas
30 minutes' walk
Famous bullring with stunning architecture; catch a bullfighting event or tour the museum detailing its history.
Museo Sorolla
30 minutes' walk
Art museum in the home of painter Joaquín Sorolla, showcasing vibrant works and delightful gardens.
El Retiro Park
35 minutes' walk
A lush urban park perfect for strolls, boating, and picnics, featuring beautiful sculptures and a picturesque lake.
Discover the local attractions near Hotel Puerta America
Explore notable sites near Puerta America Madrid that offer unique experiences for guests
Great for experiencing local tapas culture: Calle Ponzano
Ideal for architectural appreciation and cultural events: Cybele Palace
Best for art enthusiasts and history lovers: Museo Lazaro Galdiano
Perfect for leisurely walks and outdoor relaxation: Parque del Retiro
Well suited for educational visits and nature exploration: National Museum of Natural Sciences
Ideal for art appreciation and curated exhibits: Museo Nacional Thyssen-Bornemisza
Works well for picnics and scenic outings: El Retiro Park
Great for social gatherings and historical exploration: Plaza Mayor
Perfect for history buffs and artifact discoveries: National Archaeological Museum
Best for outdoor activities and leisure: Berlin Park
Bike Rental at Retiro Park
35 minutes' walk
Rent a bike and enjoy the scenic paths of Retiro Park, a great way to relax and get active amidst nature.
Spa Day at SenSpa
10 minutes' drive
Indulge in relaxation with spa treatments and wellness options, just a short drive away for soothing experiences.
El Almacen
3 minutes' walk
A cozy spot serving delicious Spanish dishes. Try their paella and don't miss the warm ambiance.
Karrara Terrasse
1 minute' walk
Offering Mediterranean flavors with a lovely terrace view, ideal for casual dining and fresh ingredients.
Discover dining options near Hotel Puerta America
Check out dining options near Puerta America Madrid that cater to diverse tastes and preferences
Perfect for refined dining and elegant ambiance: The Observatory- Hotel Puerta America 5*
Great for casual meals with a lively atmosphere: Karrara Terrasse
Ideal for traditional cuisine and cozy dining: El Reblochon
Well suited for enjoying drinks and tapas: Marmo Bar
Suited for relaxing evenings with light bites: St. Moritz Bar
Best for authentic local dishes and friendly service: El rincon dela Rodriguez
Perfect for seafood lovers and casual dining: Restaurante Rias Bajas
Ideal for enjoying Sicilian flavors and family meals: Trinakria
Teatro La Latina
10 minutes' drive
A charming theater known for its diverse performances. Check the schedule for family-friendly shows and events.
The Madrid Jazz Cafe
20 minutes' walk
Live music venue featuring jazz and blues, ideal for couples looking for nightlife and a relaxed vibe.
Getting around
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See our exclusive rates!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 30 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2008
Number of floors:
14
Number of rooms:
315
Reviews and Ratings
Feedback about Hotel Puerta America from previous guests about their experience.
Show moreShow less
Pros
Spacious room
Professional staff
Unique design
Cons
Old furniture
Unwelcoming receptionists
Expensive bar
Guest reviewsbased on 2370 reviews
Arthur from United Kingdom
Couple
Deluxe Room
5 nights in October 2025
|
Reviewed: January 16, 2026
6/10
cheap glass wet floor
The staff arranged taxis for us quickly and efficiently (a must in a new city).
My room lacked a full-length mirror and tissue paper. I found this quite inconvenient. The shower room door was just a cheap piece of glass and did not even keep the water in, so the floor got wet.
0 Helpful
Sophia from Greece
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: December 01, 2025
9/10
a beautiful stay
spacious room clean bathroom unique design
the room was very spacious. it was super clean. the bathroom felt huge and clean too. i loved the view from the room, with those clay tennis courts across the street. the design throughout the hotel felt unique and modern.
the hotel location is north of the city center.
Service
9/10
the staff seemed professional and very friendly. they helped. i really appreciated their dedication and the care they provide to hotel guests to.
0 Helpful
|
Eva from Germany
Business traveller
Deluxe Room
3 nights in October 2025
|
Reviewed: November 16, 2025
8.3/10
design driven stay
good size bath comfy bed decent view
i stayed on the seventh floor. a good size bath was available. i loved the electronics in the room for controlling everything like ac, blinds, lighting, and tv. the bed was super comfy and offered decent view.
i found the hotel interesting though design seemed more important than function. the room was odd size. i saw odd features making it difficult for me to use. there wasn't much space to work outside the bar.
Facilities
8/10
the hotel has breakfast available. the fitness room is small, but it provided some options for exercise. the pool was there, but it was disappointing given what i expected based on other reviews.
Service
9/10
the staff was very professional. they brought a kettle and tea to my room. free water was given to me upon arrival. room service seemed nice and available.
Rooms
8/10
the room has electronics to control things. a super comfy bed was there. the view from my room was decent. the bathroom had good size.
0 Helpful
|
Penelope from Greece
Couple
Deluxe Room
3 nights in October 2025
|
Reviewed: November 11, 2025
8/10
Interesting Architecture, Some Misses
metro station professional staff good breakfast easy access
The hotel features an unusual room theme on each floor. Breakfast offered many options and tasted good. The staff members were friendly and also professional. The location provides easy access to the center because of a nearby metro station.
I was on the first floor, and it was noisy. My room had only one plug socket that fit an adaptor, and it was in the bathroom. Drains in the bathroom also emitted a bad odor.
Rooms
8/10
The room included a minibar and a safe, both useful. The climate control worked fine, it maintained a constant temperature. I did noticed the bathroom had a rainfall shower head and provided toiletries.
0 Helpful
|
nathaniel from united kingdom
Single
deluxe room
3 nights in May 2025
|
Reviewed: June 20, 2025
8.4/10
quirky stay near the metro
cute staff quiet room short trip
The staff were cute. the room was clean and quiet. I stayed three nights. i took ubers to plaza mayor, a 15-minute trip. the weather was chilly, so i did not check out the pool.
i was on the first floor and the room was quirky, but the only plug socket that fit an adaptor was in the bathroom. the shower wasn't adjustable, and the bathroom floor got soaked. the drains smelt.
Rooms
8/10
the room included all-white decor and lovely curves. it literally was all white. i had a beautiful room. it worked really well.
Service
9/10
reception service was efficient. the staff were so nice. they were cute, and helpful. i was pleased with the level of attention.
Dining
8/10
i did not dine extensively, but there are many restaurants and cafes a short walk away. the downstairs restaurant offered a limited menu. breakfast was fresh and very tasty.
Location
9/10
the location is more residential. it's close to a metro. i used it to go to the football stadium. some nice restaurants are nearby.
Facilities
8/10
the pool space looks fun. it seems like a great spot to spend a few hours. the rooftop bar and restaurant were closed. this was disappointing
0 Helpful
|
Show more reviews
FAQs
About Hotel Puerta America
How far is Hotel Puerta America from Adolfo Suarez Madrid-Barajas Airport?
The hotel is approximately 20 km from Adolfo Suarez Madrid-Barajas Airport.
What are the check-in and check-out times at Hotel Puerta America?
Check-in is available from 15:00, and check-out is by 12:00.
What dining options are available at Hotel Puerta America?
The hotel features three on-site restaurants serving Spanish and Mediterranean cuisine, including The Observatory.
Is breakfast served at Hotel Puerta America?
Breakfast is available at an additional charge of 30 EUR.
What fitness and wellness amenities are available at Hotel Puerta America?
Guests can enjoy a fitness center and a seasonal outdoor swimming pool.
Which languages are spoken by the staff at Hotel Puerta America?
The staff speaks multiple languages to accommodate international guests.
What nearby attractions can guests visit from Hotel Puerta America?
Nearby attractions include the Prado Museum (approximately 3 km), the Salamanca neighborhood (0.5 km), and Bernabéu Football Stadium (about 3 km).
What amenities do the rooms in Hotel Puerta America feature?
Rooms include Wi-Fi, flat-screen smart TVs with Chromecast, air conditioning, and complimentary tea and coffee-making facilities.
What entertainment options are available at Hotel Puerta America?
Guests can relax at the Skynight Lounge and the Marmo Bar, known for cocktails and stunning views.
Does Hotel Puerta America provide business services?
The hotel features meeting facilities suitable for business travelers.
What is unique about the design of Hotel Puerta America?
Each floor of the hotel was designed by a different world-renowned architect, providing a unique aesthetic experience.
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